The Executive Officer (EO)/General Manager (GM) is responsible for the day to day operations of the association in accordance withobjectives as set by the Board of Directors (BOD). The EO/GM reports to the BOD.
The EO/GM will be responsible for the following:

• Overseeing daily business operations, to include, but not limited to, management of the Motel, Rentable Venues, 18 Hole Championship Golf Course, RV Park, Horse Stables, Par-3 and Disc Golf Courses, Airfield, Parks, and Hunting Program.
• Be knowledgeable of state and county regulatory agency statutes as well as the associations governing documents, policies and procedures.
• Provide leadership and direction to effectively manage relationships with all business partners, contractors and the community and the community to ensure a high level of service, and achievement of association goals and objectives.
• Develop and maintain a professional work environment, free of discrimination, to achieve a superior level of service as measured by formal and informal feedback and effective training for managers and staff.
• Analyze accounting and financial data.
• Develop and submit complete and accurate proposed annual operating budget(s), meeting all deadlines and demonstrating thorough analysis and consideration a budget that is in line with association goals and objectives.
• Develop and implement growth strategies and opportunities that improve FCSA revenue and value to FCSA.
• Formulate and manage a new member orientation program.
• Manage member relationships effectively and ensure a high level of service including timely and complete resolution of member concerns, coordinating special services and requests and conducting formal and informal inquiries as necessary.
• Ensure effective property maintenance, improvement, restoration and construction related projects are completed on time and within budget by effectively overseeing all such projects.
• Develop and monitor a marketing plan for FCSA that positively promotes the association and regularly tracks membership status and amenity usage.
• Respond to all phone calls and correspondence in a timely, professional manner.
• Create a Managers report, which depicts an accurate status report of the association, progress of special projects and that makes clear and concise recommendations to the BOD.
• Ensure wide dissemination of information to membership through information boards, social media pages, association newsletter, HQ Dispatch emails and/or other communication with members as necessary.
• Monitor and facilitate timely legal action regarding collections.
• Review available services and make recommendations to the BOD that might benefit the associations day to day operations.
• Coordinate necessary preparations for and attend all Board meetings.
• Other duties assigned as necessary by FCSAs BOD.
• Required Qualifications:
• Degree in Business Management or Business Administration
• HOA management experience
• Strong working knowledge of customer service principles and practices
• Strong working ethic, leadership and communication skills
• Preferred Qualifications:
• A background in property management, hospitality, retail and/or hotel
• Understanding of Human Resources and employment law
• Excellent interpersonal skills and meticulous attention to detail
• Familiarity with QuickBooks or similar financial platforms.

Apply NOW by following the link below!

JOB ORDER #14115816